Both ranges are the brainchild of our Michelin Star chef Stephan Kriegelstein so you can be assured that the quality is the highest standard possible. The Hello Keto range also meets parameters that will mean they will fit into a Keto eating plan. With high fats, low carbs and moderate protein levels these meals are designed to help push your body into a state of Ketosis to burn fat and aid mental focus.  
For more details on the parameters we work to view this article from Harvard University:
What is the Ketogenic Diet?

All of our meals are made and packed as described on our website. We are unable to take requests or customise meal ingredients due to our large volume of production.

Some of our meals cater to Plant Based, Dairy Free or Gluten Friendly preferences.

To view specific dietary restricted meals please use the refine search bar which is located on the meals page at the top right.

Please keep in mind that some meals do contain these potential allergens – if you have severe allergies/intolerances we feel it’s best to check the allergen statements on each meals and if need be discuss them with our customer service team before ordering.

Gluten Friendly means that the meal does not contain any Gluten ingredients

However as the meals are manufactured in the same facility as meals that do contain Gluten we cannot guarantee they don’t have traces of gluten in them, hence we don’t claim they are gluten free. It is strongly recommended Coeliac’s avoid our meals.

If you are just trying to avoid gluten/carbs for other reasons you are absolutely fine to eat them.

Yes. All ingredients and nutritional information for our meals can be found on each meal page under the ‘Ingredients’ and ‘Nutritional Information’ tabs.

We source meat and vegetables for all our meals from renowned local suppliers and they’re delivered fresh, daily to ensure we produce quality-driven meals. A small minority of our ingredients can only be sourced internationally so we work with reputable local importers to provide us with these specific ingredients. We have a rule - If we can source them from a local supplier, we do.

Once you have received your Hello Gourmet order store them in the refrigerator as soon as possible.We recommend storing your meals in the refrigerator to ensure freshness, however, freezing your meals is also possible.

From fresh: Pierce the top lid with a fork or peel a corner and microwave for 2-3 minutes (depending on the meal and wattage of your microwave).

From frozen: For best results defrost the meals in the fridge overnight then microwave on high for 2-3 minutes. If you are reheating from frozen, defrost in the microwave for 4 minutes then heat on high for 2-3 mins

Due to varying microwave wattages, some microwaves may require slightly more time to heat each meal.

Our meals last up to 7 days in the fridge however shelf life for meals differ. All meals are labelled with a use by date reflecting when they need to be consumed by whilst in a fresh state.

Although we don’t take back any of the packaging, most of it can be recycled.

TRAYS: Your individual meal trays can be recycled in your weekly plastic recycling collection.

BOX: The cardboard box can be broken down and put out for recycling.

ICE PACKS: The ice packs can be cut open, with it’s non-toxic filling it’s safe to empty down the sink & recycle the plastic with your soft plastics.

WOOLCOOL: Once removed from its lining, (which can also be recycled with soft plastics) is biodegradable & compostable.

Orders are to be paid online through Windcave. It is our company policy that all payments must be cleared before being prepared & sent.